Privacy Policy for Lifetime Renovations
Effective Date: January 14, 2025

 

At Lifetime Renovations, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information, specifically in relation to the use of text messages for appointment scheduling, order updates, promotions, and marketing.

By using our services, you agree to the practices described in this Privacy Policy. Please review it carefully.

  1. Information We Collect:
    To provide you with the best possible service, we may collect the following types of personal information:
    • Name
    • Phone number
    • Email address
    • Home and/or Business address
  2. How We Use Your Information:
    We may use the information we collect from you for the following purposes:
    • Appointment Scheduling: To confirm, reschedule, or remind you of upcoming appointments.
    • Order Updates: To provide updates on the status of your orders or service requests.
    • Promotions and Marketing: To send you promotional offers, special discounts, or updates about our products and services that may be of interest to you.
    • Customer Service: To assist you with any inquiries or issues regarding our services.
  3. Use of Text Messaging
    By providing us with your phone number, you agree that we may use text messages (SMS) to contact you for the purposes listed above, including appointment scheduling, order updates, and promotional messages. You may receive text messages from us regarding:
    • Confirmation or changes to appointments
    • Notifications of product availability or order shipping
    • Special promotions, discounts, and marketing campaigns.

    Message and data rates may apply based on your mobile carrier’s terms and conditions. You can opt-out of receiving text messages from us at any time by replying “STOP” to any message we send, or by contacting our customer service team.

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  5. Sharing Your Information
    We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in performing functions such as sending text messages, processing orders, or conducting marketing activities. These partners are bound by confidentiality agreements and are only permitted to use your information for the services they provide to us.
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  7. Data Security
    We implement appropriate physical, electronic, and administrative safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee the security of your data transmitted through text messages or other online communications.
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  9. Your Choices
    You have the right to:
    • Opt-out of receiving marketing and promotional text messages at any time by replying “STOP” to any message we send, or by contacting our customer service.
    • Update or correct your personal information by reaching out to our support team.
  10. Updates to This Privacy Policy
    We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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  12. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we use your personal information, please contact us:
    Accessibility Solutions
    Email: info@homeaccess.com
    Phone: 850-383-110

By using our services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy is designed to ensure transparency regarding our text messaging practices and to provide you with control over your personal information. If you have any questions, please feel free to reach out to us!